Campbell House

Campbell House 2023-01-12 Person 2 5 0

Waited months to be passed on and still waiting to get the appropriate treatment and this has been on going for over 2 years

You need to listen more. Some mental health patients know what help they need

Campbell House 2023-01-12 Person 4 5 0

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Campbell House 2023-01-12 Person 4 5 0

I haven’t been asked about my spiritual/faith needs or my cultural needs. I don’t know about things like care plans etc, although to be fair I haven’t asked. My support worker is proactive, supportive, available and empathetic. My need to have a female support worker due to trauma issues was dealt with without question and immediately for which I am very grateful

I would like to know more about how the care team functions such as are there medical reviews and if a crisis occurs can my support worker access crisis services such as the crisis houses. If admission to a crisis house or hospital was necessary would I have the same support worker when discharged. Again I have not asked these questions

Campbell House 2023-01-12 Person 1 5 0

I haven't even had an appointment yet so I don't know why I have got to fill this out. I have been waiting for ages for an appointment.

You could give me an appointment.

Campbell House 2023-01-12 Person 5 5 0

Only doing as well as I am for the excellent care I receive

I find the service excellent so no change needed

Campbell House 2023-01-12 Person 3 5 0

I personally believe in Holistic therapy’s and feel that the service is very focused on medication on despite there being much media coverage and doubts of the effectiveness of medication Campbell house still do not offer fitness activities or holistic therapies I think the work is moving forward and people out now more balanced with alternative options

Offer holistic alternative accupuctute fitness Reiki meditation eft

Campbell House 2023-01-12 Person 1 5 0

As we(I advocate for my child who has GAD and depression) were referred MONTHS ago and still haven't even had an assessment despite being promised one within 6-8 weeks it feels like a slap in the face being asked to review a service we have not yeteven recieved! My daughter is awaiting ASD/adhd assessment now booked for February,but the arc team were made aware she needs a medication review and the "go to mind cafes if in crisis" is of no benefit as it is medication that needs to be looked at

Better information about waiting times,potential check ins or updates

Campbell House 2023-01-12 Person 5 5 0

Cuz the great service

N/A

Campbell House 2023-01-12 Person 5 5 0

I am so pleased to have feel so understood, listened to and supported by the amazing therapists who work at the Northampton General Hospital's Perinatal mental health team. They really took the time to understand what support would be best for me, helped devise a plan of action, supported with me with both group work and 1 to 1 sessions and have been looking after me with regular catch ups. I have felt more in control and more content knowing I have their help. [name removed] and [name removed] to me have been particularly helpful.

It would be nice to do some face to face sessions but I totally appreciate with the amount of people using your service this is not always possible.

Campbell House 2023-01-11 Person 5 5 0

Not only did [name removed] [name removed] give excellent care. The whole team did. Nurse [name removed] when she came to visit in my home. Suport worker [name removed] when she also visited me. You can tell they enjoy their job and that shows in the care and compassion they showed me. Not once did I ever feel like I was wasting anyone time. They all had time for me to listen and help. Having the 9-5 number to call plus a 24 hour number to call. Gave me the feeling of never being a lone. And that there was someone ready to listen no matter what the time was.

I honestly can not fault anything the perinatal team were fantastic and have really helped me get my life back on track, and enjoying life again.